Conditions of Use

How long take for delivery?

If you address in Singapore it could take between 2 to 7 days.
Once your delivery is processed, you will receive email from us and also further info regarding your delivery.

Whom do I contact if I have questions about an item?

Please contact Orient Crown Singapore by writing to us email to info@orientcrown.sg
As always well be offering our Grade-A customer support with answers as soon as possible - usually within 24 hours. If you have questions about the terms of the buying, please write to us on info@orientcrown.sg

Product Warranty and Exchange Policy

Orient Crown will only exchange complete set of defective product within one week from the day of receiving the product subject to stock availability. Orient Crown invoice will act as Proof of Purchase, The electronic item will have the warranty period specified with its details, For Non electronic item we just offer Exchange within one week of purchase.

My Delivery has not arrived yet, what do I do?

Since the actual delivery of your order can be impacted by many events beyond the delivery company’s control once it leaves our care, Orient Crown or the delivery company cannot be held liable for late deliveries. We will, however, work with you to ensure your purchased is delivered safely to your doorstep. Give us a call at +65 65918875 or email to info@orientcrown.sg and we will help you out.